A strategic priority crosses teams, information and decisions. Explore how SAMANTHA is being developed to make that context more accessible through conversation.
Define a strategic use case ↗Choose a recurring question that needs several parts of the organization to answer it. What deserves attention? What information is missing? Who owns the next step? That is a concrete starting point for an evaluation.
SAMANTHA’s vision connects customer relationships, everyday work and organizational systems. CX, BUSINESS and ENTERPRISE are three experiences designed around one intelligent core, with the human need as their common starting point.
Define the decision, the permitted information and the people involved. Then establish a baseline, the full operating cost and the evidence an evaluation would need to justify a next investment.
The guided ENTERPRISE scenario illustrates how a question about priorities could unfold. It uses fictional information. SAMANTHA is in development; business impact must be established through a defined evaluation.
What needs my attention today?
Start with the decisions that need a person.
Fictional organization · Executive perspectiveThe executive asks for a view of pending decisions.