Start with the customer problem.
Identify the organization, the need and the experience that could be useful. A focused opportunity makes it easier to understand the relevance of CX, BUSINESS or ENTERPRISE within the same platform direction.
Collaboration · One platformIn development
A shared problem. A purposeful collaboration.
Bring a customer need and the expertise to address it. Explore where SAMANTHA’s platform direction could complement your technology, services or market knowledge.
Describe a potential collaboration ↗Be clear about each contribution.
Describe the expertise, technology or customer understanding each organization would bring. Establish who would own integration, delivery, support and the commercial relationship for the proposed scope.
Agree how to validate the fit.
A useful first conversation defines the opportunity and the questions that need answers. Technical feasibility, responsibilities and commercial terms can then be assessed before a collaboration is agreed.
AN IDEA YOU CAN EXPLORE
Explore a potential fit.
Explore a possible collaboration by defining the customer need, each organization’s contribution and the questions to resolve. SAMANTHA is in development; the scope and terms would be agreed for the specific opportunity.
A conversation, in contextConcept demonstration · Fictional data
YOU
What needs my attention today?
SAMANTHA
Start with the decisions that need a person.
Fictional organization · Executive perspective01 — Clarify the perspective
The executive asks for a view of pending decisions.
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