One platform.
Three experiences.
One intelligent core.
The intelligent, human interface between people and enterprise.
Explore the vision through a guided concept experience.
People think in intentions.
Software thinks in steps.
A menu to find. A form to complete. Another application to open.
SAMANTHA starts with a different question: what do you need? Its design connects that intention with knowledge, context and a considered next step.
Explore the visionThe vision: conversation
as an operating layer.
A question. A task.
A decision.
One human point of entry to the organization. SAMANTHA is being developed to bring conversation, enterprise knowledge and authorized workflows into a shared experience.
Three experiences.
One connected idea.
Explore the platform ↗Useful intelligence needs context.
Understand
Clarify the intention behind the request.
Connect
Bring relevant, permitted knowledge into focus.
Coordinate
Structure the next step around the workflow.
Authorize
Keep consequential actions subject to approval.
See where a conversation could go.
Can I change my delivery?
Let’s look at the options for your order.
Example order · Delivery scheduled for ThursdayA customer wants to change a delivery date.
Connected by design.
Considered at every step.
Every organization has its own systems, knowledge and boundaries. SAMANTHA’s integration approach begins with that reality.
The connection approach ↗Designed around clear authority.
Identity. Permissions. Human oversight. Architectural priorities that need evidence in every implementation.
Review the approach ↗Good questions.
What is SAMANTHA?
SAMANTHA is an intelligent, human interface between people and enterprise, currently in development. It brings one platform direction to customer relationships, everyday work and organizational systems.
Are CX, Business and Enterprise separate products?
They are three experiences of the same platform, designed around one intelligent core. Each addresses a different relationship with the organization.
Can I use SAMANTHA today?
SAMANTHA is in development. The website shows the platform direction and illustrative product scenarios. Contact the team to discuss current progress and demonstration availability.