SAMANTHA How it works
How it worksIn development

From an intention to a considered next step.

The design is simple to explain: understand the request, find the permitted context, apply the rules and keep people in control.

PUBLIC CONCEPTUAL MODEL

One core. Context on every side.

01

CONVERSATION

People · Customers · Teams

02

INTELLIGENT CORE

Context · Knowledge · Models · Agents

03

GOVERNANCE

Policies · Permissions · Human oversight

04

CONNECTED WORK

Systems · Workflows · Authorized action

A simplified view of the intended architecture. Connections and capabilities require validation for each implementation.

01

01 — Express an intention.

A customer, employee or leader starts with a question or a task. The conversation establishes what is needed and clarifies what is missing.

02

02 — Establish context.

The intelligent core is designed to relate that intention to permitted knowledge, relevant systems and the policies that govern the interaction.

03

03 — Review the next step.

A response, a proposed workflow or a request for approval follows. Actions depend on the validated capability, the configured permissions and the required human oversight.

A little more context

Good questions.

Is this the full technical architecture?

No. This is a simplified public model of the intended interaction. It does not disclose internal architecture or establish the operational readiness of a deployment.

Does a conversation automatically authorize an action?

No. The design distinguishes an expressed request from permission to carry out a consequential action. Authorization and review need to be defined for the workflow.

Meet SAMANTHA

The next interface to your business
may be a conversation.